Recording and modeling of all E2E business processes in the construction industry

As a basis for the selection of an ERP system, a holistic recording and modelling of all end-to-end business processes was required.

Overview

  • Medium-sized company in the construction industry
  • Number of employees: approx. 650
  • Project duration: Ten months, from May 2020 to February 2021
  • Core team: 10 people, 25 other people and interfaces
  • Affected parties: Entire company due to end-to-end business processes

The challenge

The company was faced with the challenge of comprehensively documenting and modeling all of its business processes in order to create a sound basis for selecting a new ERP system. This task required a detailed analysis and presentation of the current and future process landscape as well as the system environment.

Our approach

Our team took a leading role in this project, with the following responsibilities and activities:

  • Project and process management: Leading the project and providing process
    management experts to ensure that all business processes are captured and modeled in
    detail.
  • Project Management Office (PMO): Establishment and management of the PMO to
    coordinate and monitor all project activities.
  • Process maps and system landscape: Creation of comprehensive process maps that
    depict the system and role landscape, both for the current status and for the target
    image.
  • Setup for ERP system selection: Development of a setup that serves as the basis for
    selecting the most suitable ERP system.

Our added value

The implementation of the project led to significant improvements and clear results:

  • Detailed process documentation: Identification and documentation of all end-to-end
    business processes that served as the basis for the selection of an ERP system.
  • Clearly defined process landscape: Creation of a clear process landscape that maps
    the current status and target image of the business processes and the system
    environment.
  • Basis for ERP system selection: Providing a sound basis for the selection and
    implementation of a suitable ERP system that optimally supports the company's
    business requirements.

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